(BEND, OR) (NOVEMBER 19, 2013) – The Postal Connections of America (PCA) 2012-2013 Top Sales award was recently given to Pete and Sue Pierce of Bend, Oregon who have won the award a record 10 times. PCA franchisees gathered recently in Portland to honor their own at a regional PCA Franchisee Conference that included education sessions and awards programming.
PCA is a franchise chain of postal, shipping and business services stores that is experiencing exceptional growth with same-store sales up 9.2 percent over 2012, for the first nine months of 2013, on top of a 26 percent increase in 2012 over 2011.
“Delivering exceptional customer service may not sound exciting but it is what keeps our customers coming back,” explains Pete Pierce.
“Pete and Sue are major contributors to their community and also, as more experienced operators, are great mentors to our network’s newer PCA franchisees,” says Fred Morache, franchisor and managing director of PCA. “Our franchise network is a strong group of collegial business owners who work together and with us to overcome challenges and develop sales opportunities.”
The Pierce’s have earned the PCA Top Sales award each year since 2002, except for 2010, when the Bend area experienced a major economic downturn. The Pierce’s are quick to embrace new product offerings such as the selling of instant refilling of inkjet cartridges and offering Media Trader. Media Trader is a unique system for buying from customers and selling digital media with music, movies, video games, textbooks and rare books online. Some of their more unusual items they have recently shipped include a dead bird that was to be tested for West Nile disease, soil samples for environmental testing, and a 7-ft. stuffed Santa Claus.
The franchise couple opened the first PCA franchise in 1996 and has gone on to serve as Area Franchisee for the company in both Oregon and Southern Washington.
Postal Connections Bend, OR, is located at 2660 NE Hwy 20 Suite 610. Phone is 541-382-1800. For store hours and more information, visit www.postalconnections101.com .
About Postal Connections of America:
Postal Connections is a nationwide franchise chain of postal, shipping and business services stores, with its newest stores in Orland Park IL, Vero Beach FL, Manhattan NYC, and Modesto CA. Stores operate to make life easier for people on-the-go and small businesses by offering shipping alternatives, packaging, freight, printing and copies, mail receiving, inkjet, toner and laser cartridges, notary, fax, and a unique variety of online buying and selling services.
Postal Connections of America is a network of more than 51 franchise stores nationwide and is a sister-chain with 20 iSold It on eBay stores. The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com and www.877isoldit.com or call 1-619 294-7550. For franchise opportunities call 1-800 POSTALS (767-8257). ###
PHOTO CAPTION: Sue and Pete Pierce, owners of the Bend Postal Connections of America, recently won the franchise’s national 2012-2013 Top Sales award. The couple have won the award a record 10 times.