Postal Connections Opens in Time to Pack and Ship for Holidays; Business Service Center Adds Convenience to Hazel Dell Area

(Vancouver, WA) (December 14, 2015) – Now open, the new, custom built Vancouver Postal Connections of America (PCA) brings easy and convenient access to packaging and shipping services for the holidays, along with an array of business services to 7720 NE Highway 99, Suite D. The PCA store offers convenient parking and personalized service and is the newest location in the nationwide franchise network.

Owned and operated by Tom and Cherie McNabb along with daughter Adrienne and son-in-law Seth Boynton, the PCA Vancouver store is offering holiday specials thru December 31 that include: 20 percent off all mailbox rentals for new customers, holiday gift wrapping, a Santa letter dropbox and free popcorn. In addition, the PCA store provides expert packaging and shipping — domestic and international—high quality printing, in-store or online, mailbox service, freight, copies, scanning and storage, notary and fax. Shipping services include all of the major carriers and USPS products.

“The scope of services we offer to the Vancouver, Hazel Dell North and South communities can only be found under one roof at our new Postal Connections store,” said Cherie McNabb. “We are excited to become part of the community and look forward to delivering exceptional customer service to the area’s small businesses and households. Plus, we offer a safe and convenient way for holiday packages to be delivered.”

“The McNabbs and Boyntons are a welcome addition to our family of franchisees,” said Fred Morache, PCA franchisor and owner. “This family team has worked hard to make this store a showcase and they are each accomplished business people with a clear eye for what excellent customer service is. Their Postal Connections is more than a pack and ship store – it is a place that allows people to save time and make their lives easier by providing a host of business service solutions at one location,” Morache said.

Tom is a cabinet maker and remodeler who spent considerable time and talent constructing the store with special flooring, lighting and wood paneling around the mailbox unit. Adrienne, parent to one-year-old identical twin sons, and Tom will run the day-to-day store operations. Cherie is a manufacturer’s rep for a high quality flooring company who also used her interior design background to add nuances to the store.

On Thursday, January 7 the community will be invited to a grand opening celebration for the new PCA store. The PCA store’s website is: http://www.postalconnections.com/vancouver. Email: [email protected] Telephone: 360-546-2310. Store hours are: Monday – Friday 9 am – 6 pm, Saturday 9 am – 2 pm.

About Postal Connections
Founded in 1995, Postal Connections is reinventing the post office through their commitment to outstanding customer service with 41 stores in 15 states. A growing franchise chain of postal, shipping and business service stores, Postal Connections offers an attractive franchise opportunity with a proven business model for those looking for an affordable opportunity to own their own business.

To learn more about Postal Connection’s services, visit www.postalconnections.com or call (619) 294-7550. For more information on Postal Connection franchise opportunities, visit www.postalconnections.com/franchise-opportunities/ or call 1-800-POSTALS (767-8257).###

Postal Connections Opens in Hockessin; Pack, Ship and Business Services Store Brings Convenience to Delaware City

  (Hockessin, DE) (July 22, 2014) –  Now open, the new Hockessin Postal Connections of America (PCA) brings easy and convenient access to packaging, shipping, printing and an array of business services to 7209 Lancaster Pike. The PCA store offering convenient parking and personalized service is the newest location in the nationwide franchise network.

Owned and operated by Rick and Susan Martin, of Wilmington, the PCA Hockessin Village store provides expert packaging and shipping — domestic and international—high quality printing, low cost printer cartridges available in-store or online, mailbox service, freight, copies, scanning and storage, notary and fax.  Shipping services include all of the major carriers and USPS products.

“The scope of services we offer to the Hockessin community can only be found under one roof at our new Postal Connections store,” said Rick Martin, “We are excited to become part of the community and look forward to delivering exceptional customer service to the area’s small businesses and households.”

 

“The Martins are a welcome addition to our family of franchisees,” said Fred Morache, PCA franchisor and owner. Susan and Rick are accomplished business people with a clear eye for what excellent customer service is. The Martin’s Postal Connections is more than a pack and ship store – it is a place that allows people to save time and make their lives easier by providing a host of business service solutions at one location,” Morache said.

In September, the community will be invited to a grand opening celebration for the new PCA store.  The PCA store’s website is: http://www.postalconnections234.com/   Email:[email protected] Telephone: 302-239-1129.

 About Postal Connections of America:

Postal Connections is a growing franchise chain of postal, shipping and business services stores, with itslatest stores in Silverton, OR, Manhattan NYC, Orland Park IL, and Vero Beach FL.  Stores operate to make life easier by offering consumers and small business people a host of services to make daily life easier.

Postal Connections of America is a network of 50 franchise stores nationwide and is a sister-chain with 15 iSold It on eBay stores.  The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com  and www.i-soldit.com or call 1-800 POSTALS (767-8257).   ###

Prizes, Refreshments Highlight Postal Connections Westchase Grand Opening February 10

(Tampa, FL) (February 4, 2014) – The entire community is invited to the grand opening celebration of the new Postal Connections of America (PCA), located in the Westchase Town Center, set for Monday, February 10 from 5 pm to 7 pm.  On tap for the special occasion is a ribbon cutting, numerous raffle prizes and refreshments. A formal ribbon cutting will be held at 5:30 pm. The event introduces a store dedicated to personalized service and time-saving convenience.

Locally owned and operated, the 1,200 sq. ft. store is a neighborhood center offering expert packaging and shipping, domestic and international, as well as new, and often hard to find, products and services.  PCA is part of a national retail franchise chain designed to be more than a pack and ship store.

“We are excited to serve Tampa and get involved with the community,” said Nick Kuhn, Tampa PCA franchise owner.  “Our goal is to deliver exceptional customer service and cater our scope of services to small businesses and households with convenient and time saving solutions.”

The Tampa PCA store is located at 9654 W. Linebaugh Avenue, Tampa, FL, 33626.  The telephone number is (813) 920-0919. The website is: www.postalconnectionswestchase.com     Email: [email protected]

 

About Postal Connections of America:

Postal Connections is a growing franchise chain of postal, shipping and business services stores, with its newest stores in Silverton, OR, Manhattan NYC, Orland Park IL, and Vero Beach FL.  Stores operate to make life easier by offering shipping alternatives, packaging, freight, off-set printing and copies, mail receiving, inkjet, toner and laser cartridges, notary, fax, and a unique variety of online buying and selling services.

 

Postal Connections of America is a network of 50 franchise stores nationwide and is a sister-chain with 15 iSold It on eBay stores.  The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com  and www.877isoldit.com  or call 1-800 POSTALS (767-8257).   ###

New Postal Connections Now Open in Silverton

PHOTO CAPTION:   A new Postal Connections(PCA) is now open in Silverton thanks to owners Don and Sue Harteloo who also own a PCA packing, shipping and business services location in Stayton. The new store is located at 345 Westfield Street, Silverton, OR 97381.  Pictured L to R:  Don Harteloo, lead employee, Kari Childers, and Sue Harteloo, as they receive an award for Business of the Year from the Stayton Chamber of Commerce. ###

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Local Postal Connections Wins Top Sales Award 10th Year Store Achieves No. 1 Status Nationwide

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(BEND, OR) (NOVEMBER 19, 2013) – The Postal Connections of America (PCA) 2012-2013 Top Sales award was recently given to Pete and Sue Pierce of Bend, Oregon who have won the award a record 10 times.  PCA franchisees gathered recently in Portland to honor their own at a regional PCA Franchisee Conference that included education sessions and awards programming.

 

PCA is a franchise chain of postal, shipping and business services stores that is experiencing exceptional growth with same-store sales up 9.2 percent over 2012, for the first nine months of 2013, on top of a 26 percent increase in 2012 over 2011.

 

“Delivering exceptional customer service may not sound exciting but it is what keeps our customers coming back,” explains Pete Pierce.

 

“Pete and Sue are major contributors to their community and also, as more experienced operators, are great mentors to our network’s newer PCA franchisees,” says Fred Morache, franchisor and managing director of PCA.  “Our franchise network is a strong group of collegial business owners who work together and with us to overcome challenges and develop sales opportunities.”

 

The Pierce’s have earned the PCA Top Sales award each year since 2002, except for 2010, when the Bend area experienced a major economic downturn.  The Pierce’s are quick to embrace new product offerings such as the selling of instant refilling of inkjet cartridges and offering Media Trader. Media Trader is a unique system for buying from customers and selling digital media with music, movies, video games, textbooks and rare books online.  Some of their more unusual items they have recently shipped include a dead bird that was to be tested for West Nile disease, soil samples for environmental testing, and a 7-ft. stuffed Santa Claus.

 

The franchise couple opened the first PCA franchise in 1996 and has gone on to serve as Area Franchisee for the company in both Oregon and Southern Washington.

 

Postal Connections Bend, OR, is located at 2660 NE Hwy 20 Suite 610.  Phone is 541-382-1800.  For store hours and more information, visit www.postalconnections101.com .

 

About Postal Connections of America:

Postal Connections is a nationwide franchise chain of postal, shipping and business services stores, with its newest stores in Orland Park IL, Vero Beach FL, Manhattan NYC, and Modesto CA.  Stores operate to make life easier for people on-the-go and small businesses by offering shipping alternatives, packaging, freight, printing and copies, mail receiving, inkjet, toner and laser cartridges, notary, fax, and a unique variety of online buying and selling services.

 

Postal Connections of America is a network of more than 51 franchise stores nationwide and is a sister-chain with 20 iSold It on eBay stores.  The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com  and www.877isoldit.com  or call 1-619 294-7550. For franchise opportunities call 1-800 POSTALS (767-8257).   ###   

 

PHOTO CAPTION:  Sue and Pete Pierce, owners of the Bend Postal Connections of America, recently won the franchise’s national 2012-2013 Top Sales award.  The couple have won the award a record 10 times.

2012 awards photo Pete

Higley High School Seniors Win 1st in Statewide Business Analysis Contest Postal Connections Honors DECA Award Winners with Scholarships

 (Gilbert, AZ) (June 27, 2013) –Higley High School seniors, Matthew DiBiase and Isaiah Gurule, were recently awarded first place in the Arizona DECA Business Services Operations Research Event.  Their work on analyzing and recommending strategic changes to the Gilbert Postal Connections of America (PCA) store’s existing website was also honored with $500 college scholarships to each student by Gilbert PCA for their upcoming studies at the University of Arizona (U of A).

Working with store owners Kevin and Kathy Dorer, the students prepared and distributed customer surveys, conducted a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis of the store’s website and provided recommendations on how the website could be re-structured. Their work resulted in creating a dynamic web design to more closely support the store sales and business goals.  Kathy, who is also a teacher at Higley High School, supervised the student project following DECA’s national format.

“Running a small business is time consuming and there are often more tasks to accomplish then there are hours in a day,” explains Kathy.   “Their winning entry provided us with valuable feedback on how to update our online information and image to help grow our business.”

The 23-page report also included a recommended strategic plan, cost analysis and proposed timeline.

“The project gave me great insights into the business world that will help me as I move forward with college hopefully as an entrepreneur,” said Gurule.  “I am very proud to have won first place in this DECA competition.”  Gurule, who will attend U of A in the fall, plans to study medicine and hopes to operate his own anesthesiologist practice someday.

“Working with the Dorers was valuable and allowed me a glimpse of how to operate in the business world,” said DiBiase. “The scholarship will certainly help with the many college expenses that we will incur.” DiBiase, who will be roommates with Gurule, plans to study business, science and medicine at U of A.

With their winning Arizona entry, the two students attended the recent International Conference held in Anaheim, CA, and were among 1,900 of the most intelligent and outgoing business students from across the U.S. who were in attendance.

The Gilbert PCA store is located at 2473 S. Higley Road, Suite 104, Gilbert, AZ  85295.  The telephone number is (480) 840-3511. The website is: www.mypostalconnections.com  Email: [email protected]

 About Postal Connections of America:

Postal Connections is a growing franchise chain of postal, shipping and business services stores, with its newest stores in Manhattan NYC, Orland Park IL, Vero Beach FL, Modesto CA, soon to open Silverton, OR.  Stores operate to make life easier for people on-the-go and small businesses by offering shipping alternatives, packaging, freight, printing and copies, mail receiving, inkjet, toner and laser cartridges, notary, fax, and a unique variety of online buying and selling services.

Postal Connections of America is a network of 48 franchise stores nationwide and is a sister-chain with 20 iSold It on eBay stores.  The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com  and www.877isoldit.com  or call 1-800 POSTALS (767-8257).   ###

 PHOTO CAPTION:  (L to R) Smiles all around for the Gilbert PCA scholarship check presentation. Pictured are Higley High School senior Matthew DiBiase, PCA store owners Kevin and Kathy Dorer, DECA Assistant Director Brittany Lucero, and Higley High School senior Isaiah Gurule.

Exceptional Customer Service Spurs Growth at Postal Connections

 (FRISCO, TX) (June 24, 2013)— Postal Connections of America (PCA), a national retail chain of neighborhood service centers, is experiencing dramatic sales growth by delivering what is rarely found these days: incomparable customer service. PCA’s chain of 47 stores saw an 8.2 percent same -store sales increase during the first quarter of 2013 over 2012. The chain credits its sales gains to a focus on personalized service and new, and often hard to find, products and services added to the franchise store’s traditional pack and ship activities.

“We know exceptional customer service is rare but that is what sets us apart from our competitors and enables us to attract a loyal following,” says Jim Bowe, Lancaster PA Postal Connections franchisee and nationally a top PCA sales store.  “We’re in business to deliver personalized solutions for customers—no matter the challenge they present to us.”

The Lancaster store’s sales are approaching one million dollars in gross sales in 2013. “If you think Postal Connections is just a pack and ship store, you miss that we are all that and so much more,” explains Bowe.

For Bowe, one of the most challenging customer requests came this spring when Dutch Wonderland, the owner of a C.P. Huntington Train weighing 35,000 lbs., required the locomotive—complete with an engine car and three passenger cars—to be shipped from Silver Springs, FL and delivered to its amusement park in Lancaster, PA.  Bowe immediately accepted the daunting shipping task, had the train properly loaded and secured for shipping and then supervised the flat-bed truck transport of the train to its final destination.

“Our business strategy has produced dramatic sales gains and that is very gratifying,” said Fred Morache, PCA franchisor and owner. “Our franchisees are introducing new services and products such as printing, inkjet cartridge filling, freight, and a unique buy-back program of digital media such as movies, music and video games as well as printed textbooks,” says Morache.  Sales are particularly good in Pennsylvania, New York City, Oregon, Wisconsin, Michigan, and North Carolina and current franchisees are expanding by opening multiple stores. “Our emphasis on exemplary customer service has paid off,” Morache added. “We believe it’s easier today to find products than it is to find the service that makes things worth purchasing,” he added.

One of PCA’s newest revenue generators is Media Trader, a unique and proprietary software that enables customers to sell old movies, music (on CD’s & DVD’s), video games and text books for cash. The PCA store in Bend, OR, operated by Pete Pierce, has found substantial success with this program and leads the franchise chain in Media Trader sales.  With Media Trader, Pierce obtains the customer’s items and then re-sells them for a profit to create a revenue stream for the customer and the store. In an age where items such as text books and videos are constantly being updated, using Media Trader to recycle valuable legacy content and books provides another service for customers.  The Bend OR, PCA store was awarded the top sales store in the U.S. at the Annual Franchisee Conference in Orlando FL in 2012.

 For PCA Operator Roger Young of York, PA, his unique mix of services includes refurbishing ink cartridges, document shredding, an online ink cartridge store and handling all delivery needs for a nearby auction house that deals in antiquities shipped worldwide.  “Offering a wider range of products and services than my competitors attracts more regular pack and ship customer to my store because they get everything they need at one location,” explains Young.  “We are a one-stop shop for our customers.” First quarter 2013 gross sales were up 10% over 2012 for the York, PA store.

Kevin Papula, a PCA owner in Mechanicsburg, PA since 2009, believes his customer service duties go beyond the walls of his store and offers local hospitalized patients bedside notary service.  His store’s service offerings also include U-Haul rentals of trucks, trailers and car dollies and trailer exchanges.  “As a small business, we have a leg up on our larger counterparts because we can move more quickly to adjust our services to new opportunity,” says Papula. During the first four months of the 2013 the Mechanicsburg store has had a 20.6% increase in gross sales over 2012.

For PCA Operator Vanita Kumar of Lansdowne, VA, the service solution for a longtime customer whose constant international travel prevented him from opening his mail in a timely fashion was to offer to open it for him.  “We obtained the customer’s written permission to open his mail and make PDFs of everything, except junk mail, and then send him his mail electronically,” she explains.  “The customer is delighted with the solution and can now handle his personal mail in a very timely manner.” The Lansdowne PCA store during the first four months of 2103 has had an 8.1% sales increase over 2012.

The Postal Connections of America store operated by Jim Bowe, and his wife Elizabeth, is located at 1653 Lititz Pike, Lancaster, PA 17601.  Phone: 717-399-9076.  Their second store is located at 3151 Cape Horn Road, Red Lion, PA  17356. Phone: 717-246-3570. The PCA store operated by Pete Pierce is located at 2660 NE Hwy 20, Suite 610, in Bend, OR  97701. Telephone: (541) 382-1800.  The PCA store operated by Roger Young is located at 1211 Pauline Drive, York, PA  17402. Phone: 717-718-1773. The PCA stored operated by Kevin Papula is located at 5231 Simpson Ferry Road, Mechanicsburg, PA 17050. Phone: 717-766-0335. The PCA store operated by Vanita Kumar, and her husband Neil, is located at 19309 Winmeade Drive, Lansdowne, VA 20176.

About Postal Connections of America:

Postal Connections is a growing franchise chain of postal, shipping and business services stores, with its newest stores in Orland Park IL, Vero Beach FL, and Modesto CA.  Stores operate to make life easier for people on-the-go and small businesses by offering shipping alternatives, packaging, freight, printing and copies, mail receiving, inkjet, toner and laser cartridges, notary, fax, and a unique variety of online buying and selling services.

Postal Connections of America is a network of 45 franchise stores nationwide and is a sister-chain with 20 iSold It on eBay stores.  The franchises are headquartered in Frisco, TX and can be found at www.postalconnections.com  and www.877isoldit.com  or call 1-800 POSTALS (767-8257).   ###